STOCKISTS

Tauranga

I love how friendly and helpful everyone is.

You never feel pressured, just supported. Its almost like shopping with friends, they give honest feedback on what clothes look like when trying them on, offer alternatives if something isn't quite right, and always know what items pair well together

Wellington

World class customer service!

You know you are welcome back when you are greeted by name and with smiles. Sara and Jess you ladies set the standard for world class customer service very high. It was so lovely that you set pieces aside and thought of me for the new drop. #customerinitmacy Love that. Thanks again

Takapuna

Really knowledgeable staff

Who knew what stock was in store from top of her head. I described things I'd seen on the VIP page and she knew what they were and would go bring it in my size or say they didn't have it. Made shopping so much easier.

Wellington

They are always friendly and helpful.

Wellington staff took the time to give me feedback on the items I was considering and I ended up buying a lovely top I would never have considered without their help.

Newmarket

The store is spacious

Well set out so you can look at things without everything being too crowded. The staff were very helpful and were not pushy. There was a good selection of things to choose from.

Newmarket

The store was gorgeous.

Well set out and tidy. Staff were super lovely - helpful without being too in your face.

Wellington

I always recommend your store.

We always end up having our girls catch ups at your store as we all love your changing area as well the variety of items in various sizes to fit all out body shapes. I always recommend your store as a must visit to all our staff visiting from out of town as it's near our offices & the clothes are fab.

Takapuna

So much fun trying new styles on

This was my first trip to your Takapuna store and I must say I was so impressed with your range of gorgeous, sparkly and colourful garments. Your staff were friendly and extremely helpful in advising me on a range of different looks, it was so much fun trying new styles on. Your staff have such good rapport, it was like shopping with close girlfriends! I have shopped at your other stores and they have all been the same fantastic quality and consistent with staff, service and products. Well done for providing us with something the New Zealand fashion market needs and thank you so much because I am so excited to go out and about now, wearing my new dazzling purchases! Keep up your good work and I just cant see anything that you need to improve on! Love Augustine!!!

Wellington

Thank you Augustine Wellington

This was my first time in the Wellington Store and I loved it! All the girls were friendly and extremely helpful and encouraging. I ended up buying a top which I normally would never have tried on but once I did I fell in love with it and it's now my new fav! :)

Tauranga

Your staff were incredible!

They were helpful and even looked after my baby while I shopped. I felt welcome and comfortable, it was the first time I have been in your store and I'm obsessed! Everything is amazing.

Tauranga

So helpful

They took my clothes into a room so i could continue shopping then when i asked what colours they would put with a skirt they showed me options and told me i could tie it as it was long. I really liked the different lighting options in the changing room.

Takapuna

Love the always cheerful staff

They always have great ideas to try with outfits!

Takapuna

The sales ladies were very friendly and helpful without being pushy.

The variety to choose from not only in styles and colours but also size range options was fantastic.

Wellington

Personalised & genuine customer service.

The team really make an effort to know you by name. Jess is a wonderful manager & role model for the team. Nothing is ever a problem. Thank you Wellington team

Tauranga

Loved the customer service they were awesome

The staff really ‘got’ me and went out of their way to find what would suit me, it worked I walked out happy with my new dress. Now know what suits me, what size works and will be back

Takapuna

I am a very happy customer!!

The staff in the Takapuna store were amazing. I was shopping with my 6month old and they helped me find new sizes and similar styles to the ones I had picked, they also entertained my daughter while I was trying clothes on.

Wellington

Helped increase my confidence.

The staff are super friendly and helpful and I love that the clothes have helped increase my confidence!

Wellington

I love your bright, modern and fun store.

The range of clothes, shoes and accessories are epic and you can always find something to fall in love with. The sales assistant was very patient and didn’t put any pressure on me to purchase any of the multitudes of clothing items I tried on! Such fun!!

Newmarket

Keep up the great work!

The girls there were so bubbly, friendly & helpful taking items I had picked out to the changing room for me & also looking out the back & finding a top that I had asked about. Service is always fantastic when I visit any Augustine store. Keep up the great work!

Wellington

I feel like a vip when I visit!

The girls in the Wellington store are wonderful and they are so helpful when it comes to be uncertain about a style.

Wellington

Makes me feel really good.

The customer service in the Wellington store is always fantastic. Staff are friendly and really helpful - suggesting options and giving feedback. I appreciate feedback when I'm not sure about a particular style and how it works for me - your staff have a way of giving this that's always respectful and makes me feel really good.

Takapuna

Nothing was ever an issue for the staff.

Staff in the store were very friendly and knowledgeable, particularly Jenna. The store was very clean and laid out well showcasing all the amazing colours that Augustine is well known for. Nothing was ever an issue for the staff, I must have tried on about 15 items and each time Jenna ensured I was comfortable (with sizes and styles etc). Will definitely be back for more!

Tauranga

Loved the large store!

Something for women of all ages, shapes, sizes and styles...oh and gifts! Great you have a kids area and my husband was very happy sitting out the front of the store on the outdoor furniture. Lovely staff too!!

Tauranga

Exceptional service!

So honest and helpful with recommendations and sourcing stock for me.

Tauranga

Awesome, friendly service

So good to be able to order over the phone!!

Newmarket

Love the new shop - nice and big.

So don't feel intimidated when I walk in. Shop assistants were lovely and helped to accessorise. Weren't pushy, but offered help when they saw I needed it.

Newmarket

Staff are so helpful & friendly

Shop layout is amazing! My daughter loves to come too so she can play in the play area.

Newmarket

Excellent customer service on the telephone!

Shipping was amazing! Ordered in Newmarket at midday- arrived in the South Island the following morning before 8am!

Newmarket

The sales assistant was awesome

She provided several choices after listening to my feedback on garments already tried.i ended up buying a gorgeous dress that I would never have chosen ( in a colour I wouldn’t have looked at either ) there was no hurrying and initially I had lots of time to browse myself. Plenty of selection , clean store and lots of room for trying on .

Tauranga

Friendly service and very welcoming.

Really appreciated the honest opinion when trying on clothes and bringing different styles/colours to try on that I would not normally choose but were wonderful.

Wellington

Honest feedback from the staff.

Really appreciated the honest feedback from the staff, the patience they had with my sister and I when trying things on. The whole shopping experience was worthwhile especially that we both dislike shopping!

Wellington

10/10 always!

Over the phone customer service always 10/10

Takapuna

Amazing service.

Ordered over phone & arrived in Aussie 4 days later.

Tauranga

Awesome experience.

Once again an awesome experience at the Mount store, beautiful selection of clothing and amazing staff! It's my happy place :)

Tauranga

Lovely!

Lovely new store at the Mount. Spacious dressing rooms.

Wellington

Yipee very happy!

Love the Wellington store service-rang in the morning and got my courier parcel delivered by the afternoon.

Tauranga

Staff advice on styling is fantastic.

Love the prettiness and setup of mount store. Nice big changing rooms that can fit pram into aswell are a bonus. The magnets on the curtains too are a winner as dont have to keep holding/adjusting the curtains as youre getting changed!

Wellington

We feel so welcome and at home in the store

Love how you let our group of friends take over the upstairs changing area and let us try on heaps.

Takapuna

Loved the kids area

Layout of the shop and friendly staff who held my new baby whilst I was able to try on items! Best experience ever!

Newmarket

Great friendly and helpful shop assistance.

Kids area is fabulous for stress free shopping.

Wellington

We are made to feel so welcome

Jessica Huston in the Wellington store is incredible. A group of us ladies come in periodically for a treat and try on, what feels like, half the shop. Nothing is a problem and we are made to feel welcome as we take over the changing room area. Jess will even recognise us when we return, not only as the group but also on our own.

Takapuna

Absolutely love the store.

It also has an enclosed play area so that I could walk around in peace. The staff are all super friendly and very helpful. I always love going to my local store at Takapuna

Takapuna

Loved how the staff came and offered suggestions

I would never have found myself as I was looking for an outfit for a specific event

Tauranga

Loved the friendly service

I received from the Mount Maunganui ladies while I was in purchasing clothing. Very helpful and gave honest feedback!!

Tauranga

It was a wonderful experience

I really enjoyed how attentive Julia was, she helped my friends and I pick out sizes, maxi skirts and tops to match. It was a wonderful experience like having our own personal shopping assistant. Loved that our girls day out included a trip to Augustine Mt Maunganui.

Wellington

Never made me feel like any request was a problem.

I loved how helpful and knowledgeable the staff were across all the ranges. They are honest and never made me feel like any request was a problem.

Takapuna

I love that your staff are genuine and not pushy!

I love that the choices of styles and fabrics are seemingly endless. I always manage to find something that suits me and that I like.

Newmarket

Love the larger sizes!

I like that you carry larger sizes. I'm all about the flowy look and lots of colour, so your store appeals to me. The store in Newmarket is nicely laid out and the service was good.

Wellington

Don’t change anything you do x

I had an event I needed to get something for and I really appreciated that the staff member stayed by the dressing room while I was trying on. She was patient and listened to what I liked and what I didn’t AND she helped me to find the perfect outfit!

Wellington

I loved it!

I had a great time trying on clothes and getting good honest feedback from both Jessica and Kaylie. They steered me towards items I wouldn't normally have tried and I loved it!

Newmarket

I had the best shopping experience!

I dread taking my children shopping during the school holidays but they loved the dedicated children's area where they read books, coloured in and played on their iPads. I had 45 minutes of peace to have a good look through the racks and try on what I liked (while my children were enjoying their time as well). The staff were all lovely and helpful and I am very happy with all my purchases! I will definitely be recommending Augustine to family and friends and I look forward to becoming a regular customer.

Takapuna

Love Augustine!

I do a lot of my ordering via phone and email and I find Jenna S at Takapuna incredibly helpful and any question I do have is promptly answered. The process is always quick and hassle free. If the item I am looking for isn't in stock she always points me in the right direction. I am rural but fast delivery and parcel is always wrapped beautifully.

Tauranga

No faults!

I couldn’t really fault my most recent shopping experience at the Mount store. Beautiful well set out shop with experienced and approcable staff. My shopping experience with Chantelle was absolutely flawless - knowledgeable, kind, patient and gently encouraging me to branch out and step just that little bit out of my comfort zone. Left feeling respected, listened too and with the most AMAZING outfit!! Words can’t even begin to describe my thanks xx

Newmarket

Customer service was fantastic!

I bought a top from the Takapuna branch and they let me exchange it at the Newmarket branch. Greatly appreciated as I travelled from South Auckland : )

Takapuna

Love how you are always greeted.

How when you start gathering clothes they are taken to a changing room for you. The staff are always there ready with a smile friendly helpful advise but not in your face. Thank you Jenna, Bree and Julie.

Newmarket

Honest Feedback & SOOO helpful.

Honest feedback about what looks good on your body shape/type and help to find you flattering styles!

Takapuna

Sizing actually accurate!

Helped me find what I was looking for, shoes in dressing room if required, play area for kids if required and sizing actually accurate! Also dress is gorgeous and looked as lovely on me as it did on mannequin.

Newmarket

Love your great service and returns policy.

Happy friendly staff who entertained my baby while I tried on clothes. Brought two items. Wonderful! Thanks

Newmarket

Curvy range is so great.

Great clothes for curvy ladies (the Stella range) and excellent customer service

Takapuna

The whole experience in store was amazing

From walking in to a beautiful smell to the amazing choice of beautiful clothes. The best thing for me was the changing booth as the curtain was amazing heavy fabric with a magnet to hold together :-) love love the children's area also ... the decor ... the list goes on

Tauranga

Pleasant and professional staff

Excellent customer service, very helpful, pleasant and professional staff, great that Husbands and partners can relax on couches out side so we ladies can take our time shopping without worrying about them standing around waiting.

Takapuna

They treat you like family!

Every person at takapuna treats you like family, they are so incredibly lovely and helpful. Best shop in the world!

Newmarket

The service was amazing and super helpful.

Elle went out of her way to track down the right sized skirt for me, I had so much fun wandering around looking at all the pretty things! Well done Augustine!!

Takapuna

Great service!

Called Friday to do a phone order and received the item Monday morning. Lucie was very helpful and friendly on the phone. Great service overall.

Newmarket

I get the most amazing service EVERY time I go in there.

Brittany (Smart) is so, so lovely and kind. She is not pushy at all to get a sale, her suggestions are genuinely because she knows it will look good on me. Love shopping with Augustine!

Tauranga

Loved the shop layout. I will be back!

Best quality of my shopping experience were the lovely staff at the Mount shop who helped me put together an outfit. First time in the shop and not my last.

Newmarket

Love the new Newmarket shop.

Beautifully laid out and spacious Really helpful staff and I ordered a top and it arrived next day so amazing service.

Newmarket

I absolutely love how relaxed it is to enter the store.

Be greeted by smiley staff and be greeted with so much colour. The staff are very helpful when you need it, or else leave you to wander around (a lot!) just browsing. The changing room is so much fun, well laid out, great lighting and lots of space. My favourite place to shop.

Tauranga

Really attentive and helpful

Assistant was really helpful suggesting options for my pregnant belly!

Wellington

My go to store!

As usual, fantastic welcoming staff in the Wellington store! Very helpful knew exactly whatI was after and they told me where to was, gave good honest feedback on sizing too! Still my go to store!

Wellington

Had the best time

Amazing service as always from your friendly staff. It totally made my day! :)

Takapuna

Seriously, you are nailing it.

The clothes are beautiful, and the staff in the Takapuna branch make you feel really comfortable and relaxed. I am not a great shopper, i struggle to choose a great outfit. I arrived last night at 4:30pm (the first time i could get sometime away from the house and my daughter and hubby). Now i planned to spend some money in the 1hour the shop was still open. Normally in the mall, you can feel that the shop employees are over it at this time, with only an hour to go. Well, this was not the case last night, the ladies were amazing to me, and i walked away with items i would never have bought if i was choosing alone. I spent a fortune for me, but this morning im still smiling. Thank you xx

Tauranga

Loved the atmosphere.

So helpful but also not all over me. I’m larger and didn’t feel self conscious. I felt special which was really nice. It’s so hard finding pretty clothing and usually when shopping for clothes I feel fat and feel like things don’t look right or fit nicely. At your store I always feel completely different and come out so happy. Thanks lots xx

Takapuna

I love everything about your stores!

It's impossible not to feel joy when you walk through the doors. The colours, the clothes, the shoes, the customers and of course the staff. All amazing! And I absolutely LOVE my new shoes!

Newmarket

Your team are always incredibly helpful and encouraging.

I travel for 3/4 hour each way most weeks just to shop at Augustine and your clothes and community have changed my attitude to life. There's a good reason why your Newmarket store is known as the mothership in our family xxx

Tauranga

I love visiting your shop

Don't get over there often but when I do the staff are superb, always ready to help out without being pushy - and always giving an honest opinion, it is appreciated :-)